Posted 28.02.2020
Location
Malta
Role
Product Manager

We're looking for an exceptional Product Manager

Posted 28.02.2020

Claymore Group are looking for an exceptional and experienced Product Manager to join their team. This is a brand-new role in a fast-growing start-up with high ambitions for 2020 and beyond.

Location
Malta
Role
Product Manager

Claymore Group are looking for an exceptional and experienced Product Manager to join their team. This is a brand-new role in a fast-growing start-up with high ambitions for 2020 and beyond. The successful candidate must have a passion for iGaming with an in-depth understanding of the technology, suppliers and player requirements that are critical to this industry. You will be responsible for establishing a cross-functional product role within an international company with offices in Malta, Asia and the US.

Responsibilities

  • Act as the main conduit between the business and technology teams and own the product strategy and roadmap
  • Take the lead on conception, definition and prioritisation of new product features
  • Support the business to gather requirements and write detailed user stories
  • Work closely with Technology to ensure product development accurately reflects the business needs and exceed expectations
  • Understand and lead regulatory changes and improvements to the product
  • Proactively identify customer pain points and mitigate through improved player journeys
  • Carryout detailed multivariate testing across Mobile, Web and App to maximise player conversion, satisfaction and drive innovation
  • Increase operational efficiency by building tools that empowers Customer Support, Payment, Fraud and KYC teams
  • Lead development planning, daily stand-ups and reviews with the development teams
  • Work closely with Product counterparts in other regional offices to ensure a consistent approach to product development and resourcing
  • Communicate with key stakeholders and senior management team in relation to timelines, deliverables and manage release notes
  • Ensuring proper analytics, tracking as well as KPI’s are in place to analyse customer behaviour and to lead optimisation of the product

Skills & Experience

  • 3+ years’ experience as product owner/manager in the iGaming industry
  • Experience working with agile development processes including Scrum, Kanban etc.
  • Working knowledge of regulatory requirements across RG, AML and KYC
  • Broad knowledge of the payments and fraud landscape including emerging trends, global APM’s and new technologies
  • A strong technical background with a degree in Computer Science or equivalent
  • Experience managing multivariate testing including working with 3rd party software such as GA, Optimizely etc
  • A can-do attitude with a flexible approach and willingness to meet challenging deadlines
  • Strong relationship and stakeholder management skills
  • Creative problem solving and critical thinking skills
  • Availability to travel internationally to regional offices as required (including the US)
  • Excellent verbal and written English

Sound like you?

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